We completely understand that once you buy merchandise online, the biggest question usually is "Where is my stuff?" - well at Blissgreen, we address that worry by promising you "No Anxiety Shipping". This means that once you have bought a product at our site, we take care of everything so you don't have to be anxious about anything.

Each order we receive will be processed within 48 hours, and you will hear from us at every step of the way- i.e.- when the order is placed, processed, shipped, and delivered. And of course, any questions along the way just contact our Customer Care and we will resolve your problem right there.

We at Blissgreen assert our intentions to delight our customers by enhancing their online shopping experience. Hence, we look forward to extend our extensive support at all times to guarantee quality of products bought at our website.

Want to Return a Product?

Return Request to be filed with Blissgreen Customer Care within 2 days of Delivery. Products should be returned in the original condition.

Returns will be accepted under the following conditions:

Defective/Damaged Product

Product significantly different from the Product’s Specifications

Wrong Color/ Size/ Style

Incorrect Quantity

Wrong Product Delivered

Part of Product is missing

Returns will not be accepted under the following conditions:

Product is damaged due to misuse/overuse

Returned without original packaging including, price tags, labels, original packing, freebies and other accessories.

Damaged products reported after 2-days.

Customised Products.

Product is used or worn or altered

How do I file a Return request and what happens afterwards?

Please send an email or call our customer care. Return request will be reviewed by Blissgreen Team. If required, request will be shared with the merchant for his/her approval.

After approval, we will ask you to return the product (at your own cost). After the product is received, it is verified against your claim. Refund is initiated after that.

What happens afterwards?

Cancellation by Blissgreen

While, we try to ship out every order that has been successfully placed with Blissgreen, there are some situations in which we may have to cancel orders. Some of the situations that may result in your order being cancelled include (but not limited to):

·      Product No Longer Available With Our Merchant Or Temporarily Out Of Stock

·      Limitations On Quantities Available For Purchase

·      Inaccuracies Or Errors In Product Or Pricing Or Promotion Information

·      Inaccurate Or Insufficient Address 

At times we may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the charged amount will be refunded to you as soon as we can.

Cancellations by the Customer

In case we receive a cancellation notice from you within 24-Hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you. We will not be able to cancel those orders that have already been processed and shipped out by us.

Refunds

When will I get the refund?

We initiate the refund within 2 working days of receiving the product at our centre in case of Returns. In case of cancellations, if the product is not shipped, we initiate the refund immediately.

For Bank Refund, it may take up to 2 weeks, for the amount to get credited in your account, after we have initiated the refund.

Time taken to process the Refund may vary depending on the mode of payment. Please refer to the list below.

Net banking: 4-5 Business days 

Debit card: 7-9 Business days